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Why you should choose Rutherford
10 reasons your company should choose Rutherford
1. Our dedication to your success
We take great pride in being the prime choice of quality companies nationwide for their route accounting software needs. We created the eoStar® solution for their success and don't just stop at "good enough"
2. Highly trained support department
Each software support technician holds multiple certifications in many areas of technology and personal skills. Hands-down, our support staff are some of the best technicians and diagnosticians you will find in the entire world, and all of them are based in our American headquarters.
3. Caring about our support to you
A third-party auditing firm has confirmed that our customer support department rates 9.8 out of a score of 10, with a loyalty factor of 100%. When was the last time you rated your current software provider an A+ in support? When was the last time they called you without wanting to sell you something?
4. Listening is our first response
What happens when a software company actually listens to your needs? Something amazing, and it is something our customers are experiencing right now.
5. Action is the natural consequence
We don't simply listen and sit back. We take action. Whether it is fixing a software issue, designing better ways for your people to be productive, or working with your suppliers to improve information sharing, Rutherford takes the lead.
6. Software is what we do best
Our total focus is route accounting software. We don't sell hardware. We don't sell information and information access. Our focus is to deliver the best route accounting software, and integrate with other best-of-breed solutions so that your company wins. All this delivered in a workman-like manner without conflicting interests.
7. Around for the long-haul
What happens when you invest an initial 3 years and millions of dollards of R&D, and then continualy invest into R&D in a software company that only does route accounting software? A dedicated group of people that won't vaporize on you. Started in 1986, we don't plan on leaving anytime soon.
8. Data conversion is a part of the equation
If you have the data, or can put it in some electronic format, we can convert it. No matter how much data you have, no matter how far back you want to go. We work with you on making sure the data conversion is 100% accurate and meets your specifications. We've done conversions since our company's first installation in 1986, so it is a part of our being
9. Comprehensive training
On your schedule, with your data. In our headquarters or at your desired location. We train your trainers or all of your employees. Effective training is key to getting your company to use our software to its full capability. Since our products are so easy-to-use, training time for our full product is less than some of our competitor's individual modules.
10. The programmers run the company
Our mission: Create the best distribution software on the planet. The result: Constant technological evolution dedicated to your success.
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