Microsoft Gold Certified Partners are Microsoft’s most highly accredited independent technical support providers and can offer a comprehensive range of support for Microsoft and multi-vendor products.
Microsoft Certified Partners are independent companies who can help customers with a range of IT projects and specific IT solutions. Whilst not as accredited to provide support to the same level as a Microsoft Gold Certified Partner for Support Services, many Microsoft Certified Partners offer support as part of their portfolio of offerings.
Microsoft Certified partners provide Microsoft services on behalf of Microsoft worldwide spanning many fields including OEM, Education, Software providers and Technical Support. Microsoft partners also have 24-hour access to Microsoft Support, which enables them to give better customer relations and support to a customer. Every Microsoft Certified Partner has been in business for at least 5 years, has passed several tests, and has proven skills in their particular field. Microsoft rewards these partners with discounts in tools that are applicable to their activities.