New online eoStar User Forum
Rutherford and Associates has developed a new eoStar user forum with the purpose of maintaining open lines of communication between our clients and our support personnel. Users will have the opportunity to make suggestions and enhancement requests via the forums. Users will also be able to vote for existing suggestions, helping prioritize requests regarding the areas of:
- Reporting & Sales Support
Visit eostar.uservoice.com to access the forum.
Welcome to eoStar
House of LaRose
We’d like to take this opportunity to welcome one of our newest clients, The House of LaRose.
The company sells and distributes the following products: Anheuser-Busch InBev, Yuengling, Goose Island, Corona, Mike’s Hard Lemonade, Monster energy drinks, Taste of Florida drink mixes, Dad’s Root Beer, and Icelandic Glacial water.
Visit their website at www.houseoflarose.com to learn more.
Verify Correct Pallet Placement on Trucks
For clients who are using eoMobile, it is now possible for delivery drivers to verify that pallets have been placed in the correct bays on their trucks, which helps to reduce the likelihood that drivers will leave the warehouse with incorrect pallets and helps to prevent drivers from delivering pallets to the wrong customer.
For more information on this feature, visit the Delivery Handheld – Pallet Validation page on the eoStar wiki.
JDA Intactix Upload
Upload Planograms to eoTouch
For clients who are using eoTouch, it is now possible to export a file from JDA Intactix Space Planning and then upload it into the Customer Retail Panel in eoStar to build the data that appears in the eoTouch Walk Around feature.
To learn more about this feature, including how to upload an Intactix file into eoStar, visit the Customer Retail Panel page on the eoStar wiki.
OTC Credit Refunds
New AR Write-off Reason
eoStar now offers users the ability to create write-off reasons and flag them as bank deposits.
The benefit of this new process lies in the streamlined process for giving cash refunds, such as in the case of a keg return, while generating the appropriate ledger transactions, which was previously a four step process.
For more information on this feature, visit the OTC Credit Refunds page on the eoStar wiki.
Welcome our newest team members