Keep It Simple
Change is hard and the risk is expensive. Meeting project deadlines, staying within budget, data security and software adoption are just a few things that can keep you up at night. We guarantee a successful implementation with a 4-step proven roll-out strategy, team of experts, and on-site support.
- Design – Your software configuration is designed for your unique needs, defined requirements, workflows, preferences, and future goals.
- Build – Customized standard operating procedures are documented and aligned with your end-user training needs. Provide experts in data conversion and migration and build your customized reports.
- Test – Validate configurations accomplish SOPs, validate data accuracy.
- Deploy – Day in the life SOP testing, data sync, 24/7 onsite support.
24/7 Technical Support
- Self-help documentation
- Email & Phone Support
- Custom Solution Support
- Emergency After Hours Support
Software Upgrade Assistance & Database Performance Tune
Product Utilization Assessment
- Review owned functionality not in use
- Provide assessment report highlighting unused features and how they may benefit from them
- Provide assessment of purchasable features and how they may benefit from them
- Implementation and configuration of new modules
- Roundtable & real-time Q&A sessions
- On the job observation & coaching
- New feature & Initiatives
- Process & software utilization alignment
- New hire product onboarding